What our customers are saying:

 

Preeti Chukowry

Hi Simon, Kim and the Pace team,

I just wanted to extend a sincere thank you for the recent service on my car. I was so happy when I turned the key in the ignition and the engine absolutely purred. It was such a pleasure to drive home! I must have gotten so used to it driving badly that I thought that was the norm.

Every single time I’ve been to Pace Auto Werks the job you’ve done and the customer service have been exceptional. Anything that needs doing is clearly explained and I’m given options; something that’s rarely done elsewhere. It’s comforting to know that I can trust my car and trust that I’m being treated genuinely by yourselves and your professional team.

Kind regards,

Preeti
20 October 2014

Russell McCourts

Had some work done on my BMW at Pace Auto Werks today and I am really happy with the service. All of my options were lined up for me and the issues were quickly resolved. Great value. Could have stayed for hours talking to Simon about cars in general.

Thanks for the great job!

Russell McCourts
11 July 2014

Joseph Ho

I found that Pace Auto-Werks beat car dealers and mechanical franchises on all fronts: the team is professional and friendly, they use quality parts, and the prices are EXTREMELY competitive! The team really looked after my MB C220 CDI when they did my major (log book) service.

I look forward to the next service and will certainly recommend Pace Auto-Werks to my family and friends.

Joseph Ho
13 June 2014

Dennis Robinson

Hi Simon,

Thanks so much for another great service on my Mercedes E Class Cabriolet. I must admit it was a godsend to hear about your services when I had my previous Mercedes C180 and you were a huge saving from the original dealer. I really appreciated the fact that you took time to check everything like the roof opening and the new ceramic brake pads have been amazing. No more brake dust. Thanks so much.

Kind regards,
Dennis Robinson
09 June 2014

Paul Hesketh

Simon,

Just wanted to thank you for your professional conduct and excellent recent service. As a new customer, I was very impressed with your automotive engineering knowledge, down-to-earth approach and reasonable costing – something that I cannot say for the local glamourous Audi dealership, which I found to be quite the opposite on all counts.

Best regards,
Paul Hesketh
20 January 2014

Felix Smetana

Simon & Kim, thank you very much for your excellent service. I do appreciate doing business with an efficient and friendly company, which is rare these days. You have helped me out of a annoying situation, and now I am thrilled to bits, because everything is working as it should.

Thanks again, regards, Felix Smetana.

9 July 2013

Bill & Lynne

Quality Excellent!

Very pleased with the friendly and professional service we received when the e39 was in. Excellent mechanics, competitive pricing and fast turnaround. We’ll continue to use Pace Auto Werks in the future, thanks. Bill & Lynne

20 June 2013

Ray Achemedei

Simon, Kim and the rest of the Pace Team

Quick note to pass on a big thank you for the manner in which you’ve serviced my car and the way you’ve treated me as a customer over the last couple of years – 10/10 on both accounts. It’s always daunting going somewhere to have your car serviced – you never quite know what to expect, however from the very first time I dropped off and picked up my car I felt like I’d made the right choice. Haven’t been let down since.

Absolutely no hesitation in recommending you guys to anyone looking for quality and value automotive care.

Kind regards,

Ray Achemedei
2009 Audi Q7 3.0 TDI S-Line
26 May 2013

Jim Netterfield

Since becoming acquainted with Simon and Kim and their business Pace Auto Werks in 2009, I have had two cars looked after by them.  I say looked after  because the care goes beyond the servicing, they genuinely care about the customer and the vehicle.

The two vehicles concerned were my much loved BMW E46 330i, since replaced by an even more alluring BMW E46 M3.  Over the time I had the 330i with Simon and his team, the condition and performance of the vehicle brought a smile to me every time I drove it.  I recently upgraded to the M3 and it was straight to Simon for its check over and base-line service!

A big personal thank you to Simon, Kim and team and I recommend Pace Auto Werks for anyone looking for friendly, professional service and care for their special vehicles.

Jim Netterfield (COO)
17 May 2013

mechanic perth

 

Andrew Meyland

I recently had my BMW X5 ECU re-mapped to increase power and fuel efficiency which was done by Pace Auto Werks and WOW what a difference !!! I can thoroughly recommend this service to anyone and Pace Auto Werks did an awesome job on a car that is chock full of computers and technology.

Thank you Simon and Kim for improving the everyday driveability and economy of my car and for your friendly and helpful service, I will always come back to your workshop for many years to come.

Andrew Meyland
27 May 2013

 

Jan McKay

Subject: I appreciate your professional service

Dear Simon,

I would like to thank you for the professional service I receive in the management of my Mercedes CLK 230. When I first settled to live in Perth I took my car to one of the major Mercedes dealerships for service. After a time I realised I was not getting anything like the level of professionalism I would expect from such an organisation. It is a pleasure to have the confidence that I now have in the quality of service I receive from Pace Auto Werks.

With regards,

Jan McKay (PhD)
Associate Professor
26 March 2013

 

Elizabeth Siataga

Dear Kim/Simon

I am very grateful for your efforts and exemplary service in finding the seiko air conditioner compressor for me. I trawled the internet, (to no avail) trying to track down the compressor and although, parts providers were helpful (all over Australia), it was Pace Auto Werks who went the extra mile to access the part for me. I was five weeks without an air conditioner and it was during the heat, rain and humidity of Townsville (Qld). Thank you again and when you provide all your customers the service that I received, your business deserves to succeed.

Kind Regards,

Elizabeth Siataga
Property and Marketing Consultant
Ray White Real Estate Townsville

 

Natalie

Natalie – 27 Jul 2010
Integrous mechanic wow what a pleasant surprise Simon and Kim were. Being a young female and having been ‘ripped’ off before from mechanics around perth, this is one place i cant recommend highly enough. Not only do they take photos to show you the work they have done (i dont know of any other shop that does this), but they dont overcharge for labour either. I had a brake light switch replaced and with labour included it cost all up $58- what a surprise. Thanks Simon and Kim

 

Norm Sanders

To the guys at Pace,

Thanks so much for the great service on my 500SL, the car has never gone so well.
The new suspension components made such a difference to the way the car feels and she runs as smooth as silk.
Great job guys, well done.

All the Best,
Norm Sanders.

 

Paul

Paul – 7 Oct 2009
Good Service I have just picked up my wife’s BMW 325i from Pace after having the inspection II service carried out and some minor issues addressed. These guys must be the best in the business. At last I have found a friendly professional outfit servicing BMW that didn’t cost me a bomb. The car was cleaned and felt brand new again when I drove away. Well done Pace Auto Werks West Perth, top marks. Thanks Paul.

 

Barry S

Having been disillusioned by the dealerships I searched for another Audi service & repair workshop to take care of my ’09 Audi A4 and found Pace Auto Werks. What a pleasant surprise to find a smaller, family business with a modern high-tech workshop, able to service my car without voiding the warranty, and at a realistic price. Excellent service guys, I couldn’t be more satisfied, keep up the good work. All the best– Barry S Perth.

 

Hazel & John Whale

Hi,

I just wanted to say a big “Thank you” for repairing our car. We’ve been running about in it for the last week and it is working better than it has done for a long while.

After all the uncertainty and frustration of the past months it’s great to have the confidence back in our little Volvo. Your work is very much appreciated, thank you so very much.

Kind regards,

Hazel and John Whale
via email 20/07/12

 

Raj

Hi Simon & Kim,

I hope you had a good Christmas and new year.

“Happy as I was after I bought my 330ci, I could tell that something was missing. After some research I decided that tuning may be what my car needed. As with anything, I was slightly skeptical when I first handed over my money, and wasn’t sure that I would be able to notice a difference. But, the second I got my car back I could actually feel the increased throttle response, and now get at least 50km more to the tank. The car feels lighter and no longer lags when I accelerate. It was definitely worth every cent, my only regret is that I didn’t do it sooner!”
Thanks to the team @Pace Auto Werks for such great service and advise.

Raj.
2001 BMW 330ci
5 February 2013